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Delivery
United States
- Expedited Delivery: 3–5 business days (Complimentary)
- Two-Day Delivery: 2 business days ($24.95)
- Next-Day Delivery: 1 business day ($59.95)
No duties, taxes, or additional fees on U.S. orders — your total at checkout is your final price.
International
- Expedited Delivery: 3–5 business days (Complimentary on most orders)
- Standard Delivery: 7–14 business days ($49.95)
- Express Delivery: 2–4 business days ($79.95)
Enter your address at checkout to view eligibility for complimentary expedited delivery. Import duties/taxes may apply to international orders depending on your country.
Most orders ship the same or next business day.
Returns
Shop with complete confidence.
If you don’t love your purchase for any reason, you may return it for a full refund within 30 days of delivery.
On U.S. orders, a free return shipping label is provided for extra convenience — and complimentary size exchanges are always available.
International returns are accepted within 30 days; customers are responsible for return shipping.
See our full Return Policy for details.
Authenticity
Every item offered by LUX LAIR is sourced from vetted luxury suppliers and trusted global partners.
New items include original tags and brand-supplied accessories where issued.
Pre-owned pieces undergo a detailed review for authenticity and condition prior to grading and listing.
Select pieces are independently verified using Entrupy technology.
All purchases are backed by our Lifetime Money-Back Authenticity Guarantee.
One-Year Limited Warranty
Enjoy added peace of mind — all new bags and wallets include a complimentary one-year limited warranty.
This coverage is valid for one year from the date you receive your item and protects against defects in materials and workmanship.
If an issue arises, your product will be repaired or replaced free of charge — exclusions apply for normal wear, tear, or misuse.
For full details, please view our Warranty page.
Contact Us
Have a question? Our customer care team is here to help.
Chat with us using the icon below, email us anytime at service@luxlair.com, or call us at 1-800-701-2841 — we’re always happy to assist.
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