Through our exclusive supplier relationships, we buy past-season, closeout and overstock goods directly from the designers or their authorized dealers and turn around and pass these savings along to you, our customer. Everything we sell is guaranteed to be 100% authentic, brand new and of first quality.
Lux Lair is a proud member of the Better Business Bureau with an A+ Rating, the highest rating given to businesses. We welcome you to verify our status by clicking on the logo below, visiting bbb.org or by calling 1-800-646-6222.
All of our merchandise is guaranteed 100% authentic and comes complete with its accompanying authenticity cards, tags, dust covers, etc. We offer a lifetime money-back guarantee on the authenticity of all our merchandise and a one-year limited warranty on all of our handbags and wallets.
100% SATISFACTION, 30-DAY MONEY BACK GUARANTEE
Customer satisfaction is our number one priority. If you are not completely satisfied with your purchase—for any reason—simply return the unused item to us in its original condition, within 30 days of receipt, for a full refund or an exchange...it's that simple. We offer a no-hassle return policy.
We are located in the heart of downtown Minneapolis in the Grain Exchange building at:
400 South 4th Street
Minneapolis, MN 55415
Phone: 1-800-701-2841 (toll-free)
Our friendly and knowledgeable customer service team is available to assist you via phone, email and live chat. We encourage you to contact us with any questions, comments, or concerns that you may have. Thank you for visiting Lux Lair. Happy shopping!