Marc by Marc Jacobs Preppy Clara East West Tote Bag

We ship worldwide; most orders placed before 3PM EST ship the same business day.

We offer free expedited shipping in the U.S. with delivery in 3 to 5 business days.

We also offer Two-Day and Next-Day service for $24.95 and $54.95, respectively. 

International shipping is $39.95 for standard (7-14 days) or $79.95 for express (2-4 days).

For more information on our shipping policy, please visit our shipping section.

We understand returning an item can be a hassle, so we've made this process as easy as possible.

If you don't love the item you purchased—for any reason—simply return it using our free return label within 30 days for a full refund, less original shipping charges.

All we require is that items returned be in their original, unused condition with all authenticity cards, dust covers, tags, packaging and protector tapes intact.

For more information on our return policy, please visit our returns section.

We acquire our inventory directly from the brands or their authorized dealers only. 

Every item has its original tags and comes complete with any accompanying authenticity cards, dust covers, etc. In addition, the serial numbers on all of our products are fully verifiable with the manufacturers.

We stand behind the authenticity of our merchandise with a lifetime money-back guarantee.

For more information, visit our authenticity guarantee section.

We are proud to offer a one-year limited warranty on all of our handbags, backpacks and wallets. This warranty is good for a one (1) year period, effective from the date you receive the product, as indicated by the shipping tracking number. Lux Lair's one-year limited warranty warrants your product against all defects in materials and workmanship only. This warranty neither covers damage incurred from normal wear and tear nor damage resulting from obvious misuse.

Products covered by this warranty will be repaired or replaced, at our discretion, free of charge.